Frequently Asked Questions about Cooking Classes

How much are classes?

Most classes are priced between $145 and $165 unless otherwise stated.

How long do classes last?

Classes usually run for about 4 hours and that includes time to sit down and dine on the delicious food. There is usually a break half way through to sit down and sample one dish and then the other dishes are served as a banquet at the end of the cooking time.

How do I book classes?

Go to the classes page on our website. clicking the class link will take you to the one step booking page. You can pay by credit card or use your gift voucher if you've been lucky enough to receive one.

You can also call the office on (08) 8339 1314 to pay over the phone or have any of your queries answered.

Do you offer private classes?

Yes we offer private classes for couples, small and larger groups and corporate team building of up to 40 people. You can package this up with a villa stay if you wish.

Everything you need to know about private classes starts at this link. Details here

Where can I stay nearby?

We now have our own luxury villas onsite which can accommodate guests before or after our cooking classes or as independent travellers. If we are fully booked give us a call and we will try to help. 8339 1314

What happens if I cannot attend a class that I have booked?

If you let us know within 5 full working days before the class date, then you are entitled to a full cash refund or your voucher will be reinstated. If you cannot give us 5 working days’ notice then the following conditions apply.

We will always try to help resell your booking but class bookings are like theatre tickets. There are limited numbers of tickets sold per class and the class must go on and will incur the respective costs regardless of cancelations. We unfortunately cannot accept responsibility for changes in peoples work commitments, itineraries or for sickness but you can of course let someone else of your choice replace you.

In general if no one can attend in your place we cannot guarantee a replacement transfer when given less than 5 working days’ notice, so unless a replacement booking is found, you should be prepared to forfeit your booking or be placed on a cancelation waitlist.

What we can do to help is alert our waitlists and readvertise the tickets on our website. If a replacement booking is found we will certainly pass on the credit and transfer you to another class of your choice.

If there are no replacement bookings before the class date then we offer to put you on a cancelation wait list for future late notice cancellations. This is a ‘make up’ class system, which is offered at our discretion when we have a class that may not be full a few days prior. This will hopefully still provide you the opportunity to attend a class. We will email you the offer and you can chose to confirm a booking or not. We can offer this service to you free of charge but only for a maximum of 3 notifications after which time your transfer options will expire and there will be no entitlements or refund options available to you.

Please note that if you are cancelling more than 3 places in the class it is unlikely that we will be able to resell your booking at late notice.

What do I need to bring or wear?

Nothing to bring. We provide all aprons, knives, utensils etc. for you to use during the duration of the class.

Because you will be handling knives and hot liquids please wear closed-in shoes.

Are classes suitable for vegetarians or people with allergies?

We do offer some specific vegetarian, vegan and gluten free classes but most of our classes contain meat and fish dishes. We disclose the full menu on our class descriptions so please choose carefully.

Please note unless specified our Asian class recipes contain fish sauce, oyster sauce and nearly all curries contain shrimp paste. All our food may contain traces of nuts.

If you have any dietary requirements, please choose your class carefully. Classes DO NOT cater for vegetarians or those with food allergies unless specified.

Please understand we cannot change/substitute recipes on the day for individuals.

Is lunch or dinner included?

Yes, you will wine and dine on the recipes prepared during the class - plus enjoy it all with complementary wine and beer.

Is take away food permitted?

No. We have a ‘no take away’ food policy to ensure that all guests have an enjoyable lunch or dinner with us as part of the class.

In addition, we cannot cater for left overs for everyone to take home and trying to share leftovers equally has previously led to a distasteful ending and unsatisfied customers in the past. As a result unfortunately we no longer allow any left overs to be taken home so please do not request this during the class as refusal may offend.

Frequently Asked Questions about the Villas

How do I purchase a gift voucher for a package or accommodation?

We have specific packages available at our online shop which can be emailed as a voucher. This is a lovely way to gift a package as it is a colour brochure which details the inclusions of the package rather than showing a $ value. Vouchers are valid for bookings for 3 years however we do reserve the rights to change our package prices after 1 year.

How do I book a date for a package?

You can book our packages through the Villas page on our website. There is a Book Now Button and packages are shown within the list of rates. You will be asked to specify the class you would like to include. We will then reserve your places in the class as part of processing your booking.

How do I redeem a voucher for a package?

You can book our packages through the Villas page on our website. There is a Book Now Button and packages are shown within the list of rates. There is a box to specify your voucher number and we will validate and deduct your voucher amount as part of processing your booking. Please note the booking form does not display any adjustments for voucher amounts but it will be taken into account before your credit card is charged.

I have a voucher for a package so why is the booking form asking for credit card details?

You are making a hotel booking and as such we require credit card details while you stay with us should there be any further charges applicable during your stay. There will be no initial charge to your card if your voucher covers the full amount of the package.

NB Since 2019 vouchers are legally valid for 3 years however we reserve the right to change package prices during this time. If you are making a booking with a voucher that is older than 1 year, the package price may have changed and the voucher will validate for the original purchase price only.

How do I book the private chef?

We offer a private chef package which can be used as a private cooking class for 2 people or as a lunch or dinner cooked for you by the Chef. You can add this as a room extra when you book directly with us.

This is available Monday- Thursday and Friday lunch.

For weekend cooking options please see our class calendar where you can join the group class in the cooking school.

What happens if I need to cancel accommodation or packages?

Our cancelation policy is stated on your booking confirmation.

Cancellation Policy:

N.B Please book carefully as a change of dates or cancellation less than 31 days is non-refundable or transferable. Our change of date and cancellation policy has to be strict as we only have 3 villas and are generally booked out months in advance. We have no spare room capacity and can therefore not absorb the cost of unoccupied rooms due to late changes. We will always offer to try to resell your booking for you however, if the room is left unoccupied due to a late change, you should be prepared to send a friend or forfeit your booking as there will be no credit that we can pass on.

N.B Credit Card details will be required to secure bookings, with full payment made at the time of booking but payments will be processed off line. Any valid vouchers will be deducted before credit cards are charged.

Cancellations made 31 day or more in advance of stay are eligible for a full refund.

The Booking Cancellation charges are calculated as follows:

Bookings cancelled greater than or equal to 31 days prior to arrival will only incur the booking administration fee of $25.00

Bookings cancelled less than or equal to 30 days prior to arrival are non-refundable or transferable unless a replacement booking is secured. They will incur a booking cancellation charge of 100% of the total booking package cost.

No shows and cancellations after check-in - will be subject to a 100% cancellation fee.

What room extras are on offer?

Private Chef
Cooking Classes
Romantic rose petal bed
Breakfast options
Massage options
Wine, champagne, chocolate options
Fire wood supplies
Curry Provisions / In-room meal supplies